InsureBC: A Custom Office-Finder Web App + Admin Dashboard for 100+ Offices
How DigiiMark built a custom Next.js office-finder web app and admin dashboard for BC's largest broker network — with direct Google Business Profile integration so hours stay synced across 100+ offices, and self-service access so each office can manage its own listing.
Client
InsureBC
About InsureBC
InsureBC operates 100+ insurance offices across British Columbia — BC's largest independently owned broker network. At that scale, helping customers find the right local office with accurate information becomes a serious technical and operational challenge.
The Challenge
With 100+ offices across the province, InsureBC faced a uniquely large-scale local-presence problem. Customers needed an easy way to find their nearest office with correct hours, location, and contact details — and InsureBC needed to keep all of that accurate across 100+ locations without it becoming a full-time data-entry job. Keeping office hours current across 100+ Google Business Profiles and a website by hand is the kind of task that's either constantly out of date or constantly consuming admin time.
Key Challenges We Conquered
Find-the-right-office at scale
Customers needed accurate location, hours, and contact details for every one of 100+ offices.
Hours that drift out of date
Maintaining hours across 100+ Google Business Profiles and a website by hand means wrong hours, frustrated customers, and lost trust.
Maintenance that doesn't scale
Manual updates across that many locations either consume central admin time or simply fall behind.
Tools & Platforms Used
Best-in-class tools selected specifically for this project's requirements.
The Results
100+ Offices
One Finder + Admin Platform
A single, fast, custom-built office-finder web app at offices.insurebc.ca.
Auto-Synced
Google Business Profile Hours
Hours stay synced between the finder and Google for every office — update once, accurate everywhere.
Self-Service
Office-Level Management
Office managers update their own listings via user-level admin access, distributing the maintenance burden.
Stronger
Local SEO Signals
Accurate, consistent Google Business Profile data across every office strengthens local search.
Bespoke
Built & Hosted by DigiiMark
A custom Next.js app and role-based admin dashboard, not an off-the-shelf directory plugin.
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